For doctors and clinics
Refer a patient to Star DME
Fax the prescription. We check insurance, tell you if anything is missing, and fit your patient in our Jamaica, Queens store.
Fax prescriptions to
(844) 438-5893 · Questions: (917) 300-2692 · orders@stardme.com
Why offices send patients to us
We chase the paperwork
We check each order against the Medicare coverage rules and call your office only if a detail is missing, so claims are not denied later.
Fitted in person
A Certified Orthotic Fitter fits every brace, AFO and walking boot in our store and shows the patient how to wear it.
Most insurance
Medicare, Medicaid, commercial plans, No-Fault and Workers' Comp. We tell the patient what they owe before they pay.
Accredited and licensed
Medicare-enrolled, accredited by The Compliance Team, NY license #2090784.
Updates to your office
We let you know when the patient has been fitted, or if they could not be reached.
Close by
141-04 Rockaway Blvd, Suite 1F, Jamaica. Easy for patients in South Ozone Park, Springfield Gardens, Rosedale and nearby.
What to include with the prescription
Sending these the first time avoids a call back.
Patient
Name, date of birth, phone number, address and insurance card (front and back).
Order
Item and side (left or right), HCPCS code if known, diagnosis with ICD-10 code, length of need, date, your signature and NPI.
Medical notes
A recent visit note that supports the item. For No-Fault or Workers' Comp, note that the injury is from the accident or the job, with the date.
What we supply
Back braces
Lumbar-sacral orthosis (L0650).
Knee braces
Hinged knee orthosis (L1833).
Wrist braces
Wrist hand orthosis (L3916).
AFOs
Ankle foot orthoses (L1933 / L1952).
CAM walking boots
L4361.
CGMs
FreeStyle Libre 3 Plus.
Diabetic shoes and inserts
A5500, A5512, A5513. Needs the certifying statement from the doctor treating the diabetes.
Incontinence supplies
Briefs, liners and underpads for Medicaid patients.
Each product page lists the Medicare documentation requirements for that item.
Find out if you're covered
Answer five quick questions, or call us. We check your benefits for you.